Netmon Online Store
Purchase your network monitoring solutions, Netmon accessories and professional services all in one place.

How secure is the online purchasing process?

All transactions handled by Netmon Inc. are encrypted with SSL (Secure Socket Layer) connection, a technology supported by all current Web browsers. All data exchanged between you and Netmon is therefore encrypted.

Depending on the type of browser you are using, SSL is indicated by a key or lock displayed in the lower left corner. FireFox displays the URL in yellow.

A protected page is also identified by the URL starting with "https" instead of "http."

Where can I find my license key?

If you have purchased online, your license key will be sent in a separate email after your purchase and credit card transaction has been approved. The separate email will contain your license key.

If you haven´t received your license key within 24 hours, please contact Netmon at 1-800-944-4511 and we will have it resent.

The serial number or license key supplied is not working.

Contact our support team and they will assist you in getting this matter resolved.

The download fails - I cannot download the purchased software.

Please visit wiki.netmon.ca to be redirected to our Online Documentation site which can provide you with possible solutions for the failed download.

Do you deliver overseas?

Only domestic orders (United States and Canada) may be placed using our online store. If you wish your order to be shipped outside the United States or Canada, please contact us for more information.